At NSO Lab, protecting your privacy is a priority. This Privacy Policy applies to NSO Lab (located at 4601 N Congress Ave, Unit 104, West Palm Beach, FL 33407) and its website, shop.nso-lab.com, outlining our data collection, usage, and protection practices. By using this website, you consent to the practices described herein.

Personal Information Collection

To better serve you, NSO Lab may collect personally identifiable information, such as:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number

We only collect personal information you voluntarily provide, though certain information may be necessary to access specific products or services. These include registering for an account, participating in promotions, contacting customer support, or processing transactions.

Use of Your Personal Information

NSO Lab uses collected personal information to deliver the requested services and may also notify you of additional products or services.

Sharing with Third Parties

NSO Lab does not sell, rent, or lease customer lists to third parties. We may share your information with trusted partners solely to assist with operational functions (e.g., deliveries, customer service), all of whom are bound by confidentiality requirements.

Automatic Information Collection

We may collect automatic information about your hardware and software, including IP address, browser type, access times, and referring URLs. This data assists in optimizing service and maintaining quality.

Cookie Usage

NSO Lab may use cookies to personalize your experience. A cookie identifies return visits and saves time by remembering your preferences. You can choose to decline cookies in your browser settings; however, doing so may limit site functionality.

Data Security

NSO Lab secures personal information through SSL encryption and other protective measures. While we strive for full security, please be aware that complete data protection cannot be guaranteed.

Right to Deletion

Upon verifiable request, we will delete your personal information, except where required to fulfill contracts, ensure security, debug systems, exercise free speech, meet legal obligations, or perform compatible business operations.

Children Under Thirteen

NSO Lab does not knowingly collect information from children under thirteen. Children under thirteen should obtain parental permission before using this website.

E-mail Communications

We may periodically send promotional messages to registered users. To opt out, click the “UNSUBSCRIBE” link in any promotional email.

External Data Storage

Data may be stored on servers managed by third-party vendors contracted by NSO Lab.

Changes to this Policy

NSO Lab reserves the right to modify this Privacy Policy. Notifications of major changes will be sent to your registered email or posted prominently on our site.

Contact Information

For privacy-related questions or concerns, contact us at:
NSO Lab
4601 N Congress Ave, Unit 104
West Palm Beach, FL 33407
Phone: (239) 214 9655
Email: contact@nso-lab.com

Effective Date: 31.10.2024

SMS Privacy Policy

NSO Lab is committed to protecting your privacy in SMS interactions. By opting in, you consent to the collection and use of information per this policy.

Information We Collect

  • Phone Number: Collected upon opt-in to receive SMS communications.
  • Message Content: Including responses to promotions.
  • Automatic Information: Such as delivery receipts and interaction metrics.

Use of Collected Information

  • Communication: For sending updates and offers.
  • Customer Support: For assistance with inquiries.
  • Service Improvement: Analyzing SMS interactions to improve services.

Data Security

We protect SMS data using technical and organizational measures, but note that no transmission is completely secure.

Opt-Out

To opt out, reply “STOP” to any NSO Lab SMS message.

Changes to This Policy

We may update this SMS Privacy Policy and will notify you through SMS or our website. Continued SMS interaction constitutes acceptance of updates.

Contact Us

For SMS privacy questions, contact:
NSO Lab
4601 N Congress Ave, Unit 104
West Palm Beach, FL 33407
Phone: (239) 214 9655

Effective Date: 31.10.2024